Sometimes due to issues with Windows, corrupted files or problems in the ChimpRewriter installation, the application may need a complete wipe and re-install. Most weird and unexplainable problems can be fixed with this method.
Note: Before deleting the folder listed below, please take a back up of all files in this directory as it contains your local thesaurus and project settings.
Below are the steps to accomplish this:
1. Uninstall ChimpRewriter using the Programs and Features section in "Control Panel", or using the Uninstall link in the start menu
2. Delete the folder at C:\Users\[YOUR_USERNAME]**\AppData\Roaming\Aktura Technology (see below for notes)3. Download the latest version from http://chimprewriter.com/download
** Replace [YOUR_USERNAME] with the username of your computer. By default, the AppData directory is hidden, so you might need to follow these instructions: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows